Blog

Credit Union Crisis: Responding When Technology Fails Members

  Over the last few weeks, we have seen what should have been seamless transitions to new software platforms, turn into member (and public) relations disasters for two credit unions.  Ask most credit unions if they are ready for a crisis and they immediately answer, “Yes,...

Study Shows Many Are Unprepared for Corporate Crises (via PRWeek)

As LT Public Relations and Mambo Media continue to champion the cause for better crisis preparation through its CRISIS READY (www.crisis-ready.com) program, we found the following PRWeek column helpful to underscore the fact that many businesses consider themselves vulnerable to crises. Is your business "crisis ready?"...

Crisis Preparedness: Beyond the Disaster Recovery Plan

    LT Public Relations President Casey Boggs was recently featured in the July 2011 issue of Credit Union Management magazine. In the article, Boggs outlines the steps that credit unions need to take in preparation for crises that can damage a credit unions brand, disrupt business and...

When the Social Medium is the Message

Have something important to say? Just how are you going to get your message out? Should you send a press release? Or perhaps blog, tweet, email, Facebook, text, LinkedIn, or maybe even use the phone?  All of the above? (Oh and don’t forget to post...

Private Matters in a Public World

My Monday evening commute home started just as any other. My thoughts were consumed with what bridge I should cross to avoid traffic and what I would make for dinner. It wasn’t until I saw a man being chased on foot by a police officer...

Who Can You Rely On in a Crisis?

I recently attended a crisis communication seminar where the guest speakers discussed their experience dealing with a local crisis that made international news. It’s interesting to me when I encounter people who have faced significant crisis situations. I always go into these seminars half expecting...