Blog

Getting Personal With Social Media

It’s time to get personal, really personal. Stop for a minute and ask yourself… if you didn’t work at (or own) your current business, would you follow your company’s social media pages? Would you add your company’s posts/tweets to your personal feed right along with...

How to Leverage Social Media in 2013

This story ran in yesterday's American Banker BankThink. View the original post here.  Customers make banking decisions based on peer experiences shared via social networks. This means banks today must swiftly ascertain what works and what doesn’t in social media to manage the customer’s online experience.  According...

Online Reputation Management for Banks and Credit Unions

Recently, American Banker, a financial services daily founded in 1836, turned its attention to the value of reputation management for banks, and in particular the need for online reputation monitoring. Indeed, this is a subject of growing interest to the financial sector clients here at...