Blog

Crisis Communication-Taco Bell Gets It Right

A photo went viral recently of a Taco Bell employee licking a large stack of taco shells, which appeared to be fresh and ready for public consumption. Needless to say, that one photo forced Taco Bell into an immediate crisis and the public soon demanded...

The PR Quandary of Student Loans

  Student loans could really use some PR. I can’t think of a topic that provokes exasperation faster than the mere mention of student loan debt that is five, 10, 15, or even 20 years old! It’s like that embarrassing mole you don’t want anyone to...

LT PR Nonprofit Challenge: Help Us Make a Difference…

Over the course of its 64 year history, OLSHF has made stewardship a top priority so that dollars given can have as much impact on individual lives as possible. One hundred percent of every dollar given goes directly toward treatment and care through one of...

PR and HR: Communications and Culture “R” Us During an M&A

Report from the April 17, 2013 Human Resources Management Association of Chicago (HRMAC) breakfast panel: "Leadership Challenges in Mergers, Acquisitions, Divestitures and Restructuring." Communication and culture are critical to merger and acquisition (M&A) success,  say panelists Tony Hunter, Chicago Tribune Company's CEO, Peter McDonald, United's COO  and Pamela Forbes Lieberman, True...

Now Is A Great Time to Spring Clean Your PR Efforts

As public relations professionals it’s critical that every so often we take a step back from our day-to-day tasks and take stock of our ongoing PR efforts. Spring is now here we can look at it as a “spring cleaning” review, but of course any...

Lesson Learned from Rutgers? PR Wisdom Is Critical to Avoid Crises

Most institutions (and corporations for that matter) are far too insular to deal with a public relations crisis effectively. Relationships and leadership dynamics cloud judgments, leaving decision makers unable to weigh properly the relative importance of various facts and to act wisely....